Scrum!: The Ultimate Beginners Guide To Mastering Scrum To Boost Productivity & Beat Deadlines (ITIL, ITSM, Project Management, Computer Programming, ITIL Foundations, Prince2
ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management
The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant